Privacy Policy

Last updated: August 28, 2025

This Privacy Policy describes how To Rent You (“Company”, “We”, “Us”, or “Our”) collects, uses, and protects your personal information when you use our application (“Service”). By using the Service, you agree to the terms described in this Privacy Policy.

Information We Collect

When you use our Service, we may collect the following personal data:

Mobile Number: Required for login and signup via OTP (One-Time Password).

Personal Information: Name, Address (including City, State, Postal Code).

Payment Information: Payment details used when purchasing plans or making transactions. All payments are processed securely through our partner PhonePe.

Location Data: With your permission, we collect your current location during product uploads to detect and display the correct product location.

How We Use Your Information

We use the collected data for the following purposes:

To authenticate users using OTP login and signup.

To provide and maintain our Service.

To register and manage your account.

To process subscription or rental plan payments securely using PhonePe.

To detect and assign product locations when you upload a product for rent.

To contact you regarding OTPs, updates, offers, or support.

To improve app performance, security, and user experience.

Sharing of Information

We do not sell or rent your personal data. However, we may share information in the following cases:

With Service Providers: Such as PhonePe for processing payments, and SMS/OTP service providers for authentication.

For Legal Compliance: If required by law or government authorities.

For Business Transfers: In case of a merger, acquisition, or sale of assets.

With Your Consent: If you agree to share information for specific purposes.

Location Data

We collect your location only while uploading products to help detect and display the correct product location.

You may enable or disable location access through your device settings.

Security of Your Data

We use commercially acceptable means to protect your personal information, including OTP authentication for login. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Service is not directed at individuals under 13 years of age. We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated July 30, 2023.

If you have any questions about this Privacy Policy, you can contact us:

By visiting our website: www.torentyou.com/contact

Shipping Policy for To Rent You (TRY MULTIVENTURES PRIVATE LIMITED)

Introduction

Welcome to To Rent You (TRY), a rental platform where renters can list their items, and users can engage with renters to fulfill their requirements. Our platform serves as a medium to connect renters and users; however, we do not take responsibility for the delivery of goods. This Shipping Policy outlines our stance and guidelines regarding the shipment and delivery process on our platform.

Role of To Rent You (TRY)

Listing Platform Only: To Rent You operates purely as a platform for listing and discovering rental items. We do not own, store, or ship any items listed on our site.
No Delivery Services: TRY does not provide delivery or shipment services for any transactions conducted through our platform. All shipping and delivery arrangements must be made directly between the renter and the user.

Responsibilities of Renters and Users

Renters: Renters are solely responsible for arranging the delivery of their items to the user. This includes, but is not limited to, packaging, shipping costs, choosing a carrier, and ensuring the item arrives safely and on time.
Users: Users are responsible for communicating their delivery preferences and requirements to the renter. They must confirm the delivery method, timeline, and any associated costs with the renter.

Communication and Agreement

Direct Communication: Both renters and users are encouraged to communicate directly through our platform’s messaging system to finalize all details related to the delivery of items.
Mutual Agreement: Any agreements regarding shipping, including costs, method, and delivery timelines, must be mutually agreed upon by the renter and user. TRY is not a party to these agreements and will not mediate or intervene in disputes related to delivery.

Shipping Fees

Responsibility for Fees: All shipping fees and related costs are the responsibility of the renter and user to negotiate and agree upon. TRY does not charge or collect any shipping fees on behalf of either party.
Fee Transparency: Renters should clearly communicate any potential shipping fees before finalizing the rental agreement to ensure transparency and avoid misunderstandings.

Risk and Liability

Risk of Loss: The risk of loss or damage to items during shipment lies with the renter and the user. TRY is not liable for any loss, damage, or delay that occurs during the shipping process.
Insurance: Renters and users may consider purchasing insurance to cover potential risks during shipping. TRY does not provide insurance or coverage for shipped items.

Dispute Resolution

Independent Resolution: Any disputes related to shipping and delivery must be resolved directly between the renter and user. TRY does not provide dispute resolution services for issues arising from the shipping process.
Feedback and Reviews: Users can leave feedback and reviews based on their shipping experience to help inform future users and renters. TRY monitors reviews to ensure community standards are maintained but does not verify the accuracy of shipping-related feedback.

Changes to Shipping Policy

TRY reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our platform. Users and renters are encouraged to review this policy periodically to stay informed of any updates.